
Listening to them makes me ()to study abroad in the future.
A.interest
B.keen
C.anxious

A.interest
B.keen
C.anxious
参考答案:错误
A.why are they saying
B.how are they saying
C.what they are saying
The process of thinking and that of listening to music are similar in that ______
A.both are mental acts
B.muscles participate in both processes
C.both processes are performed by the entire body
D.we derive equal enjoyment from them
My mother was quieter and talked less than my father did. She was also a much more patient person than my father. My father was more experienced in life. He was () to doing everything quickly. My mother, on the other hand, worked and spoke more slowly.
They were fond of nature and sports, such as walking, gardening and swimming. They were both () in reading and music, but my father preferred history books, while my mother liked to read romantic novels. In music, their types were similar, and they were never proud of listening to it. Most of the time they were in agreement on bringing () their children.They both believed in giving them love and neither one believed in punishing them physically. At times, their personalities were very much alike, but at other times, they seemed very (). Perhaps that is why none of their children knows which parent he looks or behaves like.
1.
A.however
B.interested
C.up
D.used
E.different
2.
A.however
B.interested
C.up
D.used
E.different
3.
A.however
B.interested
C.up
D.used
E.different
4.
A.however
B.interested
C.up
D.used
E.different
5.
A.however
B.interested
C.up
D.used
E.different
It's important for a CEO to be passionate and enthusiastic,but there's a line of professionalism that must
always be maintained.
According to a report from the technology website Venture Beat,PayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn't have the passion to use the products they work for.
According to the website,part of the leaked letter reads:
It's been brought to my attention that when testing paying with mobile at Cafe 17 last week,some of you refused to install the PayPal app,and others didn't even remember their PayPal passwords.That's unacceptable to me,and the rest of my team,everyone at PayPal should use our products where available.That's the only way we can make them better,and better.
In closing,if you are one of the folks who refused to install the PayPal app or if you can't remember your PayPal password,do yourself a favor,go and find something that will connect with your heart and mind elsewhere.
While not obvious at first,the letter reveals a problem of morale and culture at PayPal.As an executive,you certainly want your employees to use and promote your products.However,when faced with a situation where staff isn't embracing what they make,you need to investigate the root of the problem-not threaten.
When faced with internal problems,good executives start by asking why.They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it.Sending out a one-sided note about the problem is not leading,it's retreating.
Leadership starts by listening.Good executives need to get out among the staff and ask questions and listen without judgment or reaction.The fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by self-reflection.At the end of the day,if his employees have to be forced to use the app,how can he expect consumers to want to willingly pay to use it? Marcus should have focused on three questions:
Why are you not using the app?
What is it that we can do to ensure you use our app?
What do you need from me?
1.A CEO only needs to be passionate and enthusiastic.
2.It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords.
3.A one-sided note refers to the root of PayPal's problem.
4.When faced with internal problems,good executives find the root of a problem in their executive team first.
5.Good executives need to give feedback immediately when they are listening to the staff.
阅读理解:正误判断
STOPPING YELLING AT YOUR KIDS
Parenting is hard. If you're a parent, I'm sure that I don't need to tell you that our job is a tough one. When you're managing children, it can be difficult to remember that they are still learning. If you find you are yelling at your kids more often than you want to, here are some ways that can help you reduce the yelling. I've been working on this for the past few months and I have to say, it's been amazing for both the kids and me.
If you are having an argument with your child, you need to make sure you both take the time to really listen. It gives both of you time to think and really listen to each other, which is important. Kids are more likely to listen to you if you listen to them!
One of your biggest struggles is to remind yourself of appropriate expectations. You can't expect that your youngest acts as responsibly as your oldest. You should lower what you expect – taking into consideration things like their age – it can make a big difference.
You should do your best to take a moment before yelling and take in a deep breath. It makes a world of difference for you. Instead of yelling, you'd better whisper. It can also help diffuse any situation by making things quieter, not louder. Besides, the more time you spend with your kids, the better you'll get at communicating with them. You're both more likely to understand each other.
If your children aren't listening or it seems they only don't listen to you, you don't take it personally. You should remind yourself that your kids are still learning and they're not going to be perfect.
操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。
1. As a parent, you may know that parenting is an easy job. {T、F}
2. Listening to each other is a good way to stop argument between parents and their kids. {T、F}
3. Usually younger kids behave less responsibly than elder children.{T、F}
4. Parents should lower their expectations for their kids. {T、F}
5. Both yelling and whispering can help make things quieter. {T、F}
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
(1)At whom do angry customers tend to aim their dissatisfaction and complaints?
A.staff members
B.company managers
C.those who accompany them
You need, then, not only to learn and understand, but also to practice!
Here are a few suggestions on effective practice/study techniques.
1.Make your mouth or hand do what your mind is learning.Study out loud.Do go to the lab and work on the tapes.Study with a friend, and, thus, participate in speaking and listening.Try to write sentences or a short paragraph using the skills you have practiced with your own lips.
2.Study day-by-day.You cannot get by in a foreign language course by cramming (临时抱佛脚) at the last minute.You may be able to “learn” vocabulary items that way, but you cannot teach your mouth to use them in sentences.
3.Sometimes go back and review “old”topics and vocabulary.Language learning is cumulative (累积的).You learn new skills on the basis of old ones.The more you “recycle”familiar information and skills, the better you will be able to take in new ones.
4.Don’t be afraid to make mistakes.Self-consciousness (害羞) can be a strong barrier to learning a language.Perhaps part of the reason small children readily learn languages is that they are not afraid of making mistakes.
41.The first paragraph of the passage has been written to lay stress on the fact that______.
A.memorizing vocabulary words is necessary in language learning
B.learning to swim is quite similar to learning about the Second World War
C.understanding the ideas is more important than anything else
D.language learning is a process of acquiring different language skills
42.One of the major benefits of studying with a friend is that ________ .
A.it makes one talk in a particular language
B.it builds the friendship between two friends
C.friends can share tapes or other learning materials
D.one studies better in with a friend
43.Cramming is no good while learning a language because _________.
A.it is of little use to study without a clear purpose
B.nothing can be learned through cramming
C.anything learned that way can hardly be put into use
D.one may not find enough time to use at the last minute
44.The purpose of reviewing old topics is __________.
A.to build up a good basis for new skills
B.to enjoy the good ideas contained in them
C.to throw away the old, useless information
D.to avoid making mistakes in the future
45.Which of the following is the best title for the passage?
A.Why Children Are Able to Learn a Language Better than Grown-ups
B.A Few Suggestions on Studying a Foreign Language
C.Why Learning a Foreign Language Is More Difficult than Anything Else
D.An Introduction to Language Teaching and Learning