Specificmeans（) - 优题宝

第1题

When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help at the store of purchase. In most cases, this action will produce results. However, if it does not there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to （）.

A、complain personally to the manager

B、threaten to take the matter to court

C、write a firm letter of complaint to the store of purchase

D、show their written proof of the purchase to the store

点击查看答案

第2题

When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer's claim for it, the first step is to present the warranty (保单), or any other records which might help, at the store of purchase. In most cases, this action will produce results. However if it does not, there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.
A．complain personally to the manager
B．threaten to take the matter to court
C．write a firm letter of complaint to the store of purchase
D．show some written proof of the purchase to the store

点击查看答案

第3题

明确的，具体的（）

A、peculiar

B、specific

C、special

点击查看答案

第4题

According to the passage,SMART stands for（）.

A、specific,measurable,achievable,realistic,and timed.

B、specific,measurable,achievable,relevant,and timed.

C、suitable,measurable,achievable,relevant,and timed.

点击查看答案

第5题

specific（）

A、具体的

B、粗略的

C、简化的

D、想象的

点击查看答案

第6题

The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.
A: how to
B; on what to
C; on how to

点击查看答案

第7题

specific 的含义（）

A、详细的

B、特效药

C、细节

点击查看答案

第8题

You should start your questionnaire with _______ questions and then move to _______ ones.

A、general, specific

B、specific, general

C、short, long

点击查看答案

第9题

specific（）

A、详细的，特定的

B、嘲笑，取笑

C、纪念碑，纪念堂

D、真正的，原作的

E、逐渐的

点击查看答案

Specific means（)