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第1题
You()been to the Great wall.

A、must have

B、should

C、must

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第2题
Have you got a camera? No, I should buy _______.

A、it

B、one

C、that

D、this

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第3题
—Do you have to leave now?

A、can’t

B、have

C、should

D、must

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第4题
You should have got some () for your cut.

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第5题
Don't you think it is()that that famous pop singer should have comitted suicide?

A、bizarre

B、nomally

C、odd

D、peculiar

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第6题
Do you ______ drive on the left in Britain?

A、have to

B、must

C、should

D、may

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第7题
I can guarantee that If I know how to swim, I ()in the coming holiday.
A、will teach you how to do that
B、would teach you how to do that
C、would have taught you how to do that
D、should teach you how to do that

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第8题
The first thing you have to prepare for a job interview is to write your resume. Most of all, the resume should emphasize all the related experience you have had. The resume should be clear and you should keep in mind that the person reading it will probably be reading many (1) resumes. The best thing you can do is to . (2) it obvious why you can do the job better than anybody else. Your resume should be neat and if (3), typed, the biggest advantage of a typed resume is that it is easy to read.
Once you have organized your resume, check your closet. Special attention should be (4) to what you will wear for the interview. You don't want to be dressed up as if you were going to a party, but you also don't want to be over-dressed. You should consider setting your hair trimmed before the interview. Remember that neatness (5). You should be neat in your (6) as well as in resume.
(7), you must keep in mind that (8) do not like people to smoke or chew gum during an interview. The basic (9) for this may be that you appear too relaxed. Remember you are not visiting a friend; you are trying to get a job. If you (10) all of the above advice, you have a good chance of getting the job you desire.
1.A. some B. another C. other D. else
2. A take B. make C. get D.let
3.A. capable B likely C.possible D.suggested
4.A. drawn B.spend C. allowed D. paid
5.A. counts B. sound C.goes D. functions
6.A clothing B.yourself C.language D. appearance
7.A. Next B. Finally C. In short D. Thirdly
8.A. friend B.parents C.employers D.element
9.A. reason B.need C.result D. element
10.A. seek B. listen C. keep d.follow

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第9题
You may have the business qualifications(合格证明).You have an excellent record of good
You may have the business qualifications(合格证明).You have an excellent record of good education and work experience.However,without good business manners you will not succeed.Treating people with respect should be second nature to you.It helps you get on well with the people you work with and with your bosses.It always pays to be polite.Here are some tips to help improve your business manners.If you are behind schedule,remember to take the time to contact your next appointment so that the person you are due to meet is aware of the delay.If necessary,you should rearrange the meeting for a more convenient time.Try not to leave any caller on hold for too long.It is better to tell someone you will call back when you are free.Be sure to return calls as soon as you can.If you cannot return the call immediately,apologize(道歉)to the caller for the delay.Try to respond to letters within a set time.Keep a record of requests for reply within a certain time.Make a note in your diary of other deadlines(最后期限)for your work.If you are unable to respond quickly,write a short letter to the other person to explain the delay and tell him when you will reply.If you want to take a customer or a business friend out for lunch,you had better choose the restaurant and let your guest choose the time.You may think that you are not being paid as much as you should be.Do not discuss the matter with your colleagues.A good way is to contact an employment agency to find out the "going rate".Armed with this objective information,you can discuss your salary with your boss.
1. What does the author emphasize for a person's success in business?_____
A. Business qualifications.
B. An excellent record of education.
C. Work experience.
D. Business manners.
2. What does the author mean by saying "It pays to be polite"?_____
A. You must be paid more money to be polite.
B. You have to pay for your training to be polite.
C. To be polite will eventually benefit you.
D. Customers pay for your being polite.
3. The word "tip" used in sentence 4,paragraph 2,refers to _____.
A. a useful hint or idea
B. a pointed end of anything
C. a piece of secret information
D. a small amount of money given in return for a service
4. When you know you are going to be late for an appointment,you should _____.
A. inform. the person you're meeting of your delay
B. leave the person a message telling him not to wait long
C. tell the person to postpone the meeting
D. apologize for taking the other person's time
5. If you think you are underpaid,it is suggested that you _____.
A. go directly to your boss and discuss the matter frankly
B. ask your colleagues secretly how much they earn
C. go to an employment agent to look for another job
D. get objective information about the job market first

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第10题
阅读理解:阅读下面的短文,根据文章内容从A.B.C三个选项中选出一个最佳选项。
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
(1)At whom do angry customers tend to aim their dissatisfaction and complaints?

A、staff members

B、company managers

C、those who accompany them

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第11题
Newspapers, along with reporting the news, educate, entertain, and give opinions. An important way of reading a large, big-city newspaper is to put it into different sections. Can you find these separate sections: world news, national and local news, sports, business, entertainment, opinions, ads? Does your paper have other sections?
News stories give facts, not the reporter's opinions. Some newspaper editorials (社论) come out with the writer's name, but many newspapers only carry editorials without putting the writers' names on.
You can be a better reader if you know what to expect in a newspaper. For example, you can expect headlines to leave out unnecessary words. You can expect to find the most important facts in the leading paragraph (the first paragraph) of a news story. You can expect important news items to be on the front page. You can expect less important items to be on the inside pages.
Most of all, the more you know about news of the present time, the more you will understand what is in the newspaper; important stories are generally presented one day and followed up on following days. So, an important way to read newspapers is reading one frequently.
1)、A good way to read a newspaper is to find separate sections and read according to your needs.
A.T
B.F
2)、To design ads might NOT be a newspaper reporter's work.
A.T
B.F
3)、From the text we know that newspaper headlines are what readers expect to read.
A.T
B.F
4)、If you are reading for major facts in the news stories, you should read the front page.
A.T
B.F
5)、The writer's suggestion to us is that we should read one newspaper frequently.
A.T
B.F
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