You also should send a resume ________ the employer know more information about you.A、

Two hundred years ago, it took several weeks for the news of the important Battle of Trafalgar to reach London.Nowadays, you can watch a terrorist attack as it happens anywhere in the world.The communications revolution means that we are constantly bombarded with instant news.This has great advantages, but it also raises important questions.
Satellites have enabled immediate reporting worldwide.A reporter can send the news to a network like CBS News and within seconds it can be all over the world.They send electronic reports that go straight into the newspaper or onto the TV screen.Reporters can now also transmit images through their mobile phones.Consequently, live, “on-the-spot” reporting has become the norm and TV viewers can get a much better idea of what a natural disaster, a conflict or an interesting scientific discovery is like.
In recent years, several changes have occurred in the ownership of news media.Networks owned by large companies and governments have become bigger and very powerful.These networks – such as BBC News 24–are hungry for news and have huge audiences.However, there can only be a limited number of such networks and their ownership is a big issue.
Some companies not only own TV and radio networks but newspaper groups as well.Who decides what news to publish and what sort of “spin” to put on it？ Is it always objective？ There are now “spin doctors” who manipulate the news,emphasising certain parts and not others – and as a result, much of it is not neutral.Therefore, the question of control of the media matters very much.In some cases, the media companies are more powerful than governments.They can even influence elections.So the question is – should they be controlled and if so, by whom？
1.Immediate reporting has become possible all over the world because of().
A.reporters
B.the use of news networks
C.the use of satellites
D.the communications revolution
2.()has become the norm.
A.Electronic reports
B.Instant news
C.Live reporting
D.Transmitting images through mobile phones
3.In what ways are media companies powerful？ ()
A.They can influence elections in some way
B.Nowadays, the manipulation of news reports is possible
C.They not only own TV and radio networks but newspaper groups as well
D.All of the above
4.According to the passage, the big issue is ().
A.ownership of news networks
B.that there can only be a limited number of such networks like BBC News 24
C.that networks owned by large companies and governments have become bigger and very powerful
D.that the news reporting is manipulated by big companies
5.What can be inferred from this passage？ ().
A.The disadvantages of the communications revolution outweigh its advantages
B.We should put the question of control of the media on the agenda
C.The news reporting has always been objective
D.A reporter can send news directly to the audiences all over the world

请帮忙给出正确答案和分析，谢谢！

改错：You send your children off to school and put them in the teacher's hands.

You send your children off to school and put them in the teacher's hands. Did you ever wonder what goes through a teacher's mind as he or she tries to teach your kids？ Did you ever wonder how the __1__teacher expects from you, the parent？ Parents can be supportive or suspicious. Then can be help to __2__the teacher , or be in need of help themselves. Some teachers think parents are too hard with their children. __3__Here is how one teacher puts:" I usually have the __4__problem of parents coming in and telling me how they really treat the kids.They tell me they stand by __5__them when they do their homework. They check their work and get a big fuss over grades. The criticize __6_the kids over everything having to do with the school. __7__My response usually is‘Well, you know, he is really a good kid. He's fine in my class. Maybe you should not be so that strict with him.’" Teachers want parents __8__to know they are professional at working with children. They have observed many children and parents .Because of this, and because of their specialised training,teachers can be realistic to children. Teachers know __9__that parents want their children to do well and to behave well. The teachers want this, either. But they know what __10__children should be able to do at different ages and stages.They expect 8-year-old work and behavior. from 8-year-olds and 12-year-old work and behavior. from 12-year-olds.

A letter of invitation is written to invite people for a business event or personal occasion.The letter should be short and clear.A soft and polite tone should be used.An invitation letter should have the date,time and the event.Always send the letter of invitation in advance.You need to let people know about at least a week before the event so that they can plan to cometo the event,Let's take a look at some steps that will help you outline a letter of invitation:Begin the letter with name and address of sender and receiver.Note the date.Start the main body of the letter with salutations, a word like“Dear”followed by thereceiver's name.Give the event in the first paragraph.Put relevant facts like date,time and place of the event in the beginning.Make that the receivers know the way to the place.Let the receivers know that they have to notice the inviters whether they will join the event or not before a certain date.The letter will note with the details of a contact person to confirmtheir attendance for the event.1.What's the purpose of writing a letter of invitation?（）A.To invite people for a business event.B.To invite people for a personal occasion.C.Either A or B.2.Which is not necessary when writing a letter of invitation?（）A.dateB.weatherC.place3.The letter of invitation should not be（）.A.shortB.easyC.clear4.Why should we send the letter of invitation in advance?（）A.Because the invitation is important.B.Because the receiver will need to plan to come to the event.C.Because the receiver will forget to come to the event.5.Which might be the title of the whole passage?（）A.How to write a letter of invitationB.The importance of writing a invitation letterC.The purpose of writing a invitation letter

The first thing you have to prepare for a job interview is to write your resume. Most of all, the resume should emphasize all the related experience you have had. The resume should be clear and you should keep in mind that the person reading it will probably be reading many (1) resumes. The best thing you can do is to . (2) it obvious why you can do the job better than anybody else. Your resume should be neat and if (3), typed, the biggest advantage of a typed resume is that it is easy to read.
Once you have organized your resume, check your closet. Special attention should be (4) to what you will wear for the interview. You don't want to be dressed up as if you were going to a party, but you also don't want to be over-dressed. You should consider setting your hair trimmed before the interview. Remember that neatness (5). You should be neat in your (6) as well as in resume.
(7), you must keep in mind that (8) do not like people to smoke or chew gum during an interview. The basic (9) for this may be that you appear too relaxed. Remember you are not visiting a friend; you are trying to get a job. If you (10) all of the above advice, you have a good chance of getting the job you desire.
1.A. some B. another C. other D. else
2. A take B. make C. get D.let
3.A. capable B likely C.possible D.suggested
4.A. drawn B.spend C. allowed D. paid
5.A. counts B. sound C.goes D. functions
6.A clothing B.yourself C.language D. appearance
7.A. Next B. Finally C. In short D. Thirdly
8.A. friend B.parents C.employers D.element
9.A. reason B.need C.result D. element
10.A. seek B. listen C. keep d.follow

请帮忙给出正确答案和分析，谢谢！

Section B（5points, 1 points each)Directions: In this task, there is a passage with 5 quest
Section B (5points, 1 points each)
Directions: In this task, there is a passage with 5 questions (51 through 55). Read the passage carefully. Then answer the question in the fewest possible words. The answer should be written after the corresponding numbers on the Answer Sheet.
There is BUSINESS LETTER here. After reading the letter you should answer the 5 questions following it. Just write a word or a phrase for each answer.
May.16, 2005
Dear Sir,
Your name was given to us by Messrs.J.Aanny & Co., who has been our regular customers for some years. We understand that you are one of the largest manufactures of handmade art and craft products in your country, and we want to avail this opportunity to express our hope of establishment of business relations with you.
We are the leading dealer in art and craft products in this district where Chinese handmade art and craft items are especially popular. Will you please send us a copy of your catalogue and current price list for your art and craft products？
We have recently received many inquires from our retailing shops about the said items. We are sure there would be brisk demands on our side. If the quality of your products is satisfactory and the prices are reasonable, we will place regular orders for considerably large numbers.
We would like to know whether you are able to allow us a special discount, say 6%. This would enable us to maintain the favorable selling prices in this area.
We are looking forward to hearing from you in the near future.
Yours sincerely,
How did the addresser(写信人) know the addressee's(收信人) name？
From______.


请帮忙给出正确答案和分析，谢谢！

阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Meetings are very common
阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。
Meetings are very common nowadays. They can be weekly, monthly or annually. Some people think most meetings feel like a waste of time. They seem pointless and boring at times.
Then how do you run an effective meeting？
First, assign roles, such as greeter, timekeeper and note taker, so that you, the organizer, can be free to lead discussions and presentations.
Next, take charge from the start. Everyone will listen to you and join your discussion if you take charge in every aspect of the meeting. Show everyone that you really know what you are talking about, and everything that you talk about is useful.
Most important of all, follow the agenda. At the end of the meeting, spend a little extra time for the participants to discuss anything that needs to be immediately discussed but which may not have been on the agenda.
Always ask the participants questions to speak their minds and keep them interested. Remember that a good meeting is a two-way communication. Be open to everyone's opinion, ideas, and suggestions. Don't forget to thank them for the ideas they present.
And finally, close the meeting with everyone knowing what is expected of them and what they should do for the following weeks.Then, send out meeting minutes within a few days, while everyone still remembers the points.
1. A successful meeting should have different people to play different roles. {T、F}
2. Generally people only discuss the items listed on the agenda in a successful meeting.{T、F}
3. An unsuccessful meeting might be full of single-way communication. {T、F}
4. When the meeting is closed, it means there is nothing to do in the following weeks. {T、F}
5. Minutes should be sent out to the participants within a month after the end of the meeting. {T、F}

阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Angry customers te
阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:
Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.
Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken.
Show that you careA、Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.
Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
1. At whom do angry customers tend to aim their dissatisfaction and complaints？ {A、B、C}
A. staff members
B. company managers
C. those who accompany them
2. When a customer shouts rudely at you, you should {A、B、C}.
A. argue back and protect yourself
B. keep quiet and leave the customer alone
C. keep calm and listen carefully to the customer
3. The underlined sentence “Use your ears more than your mouth” means {A、B、C}.
A. Your mouth is not more important for you than your ears.
B. You should listen more than you speak.
C. You should talk more than you listen.
4. When dealing with an angry customer, which is NOT the right attitude？ {A、B、C}
A. Be concerned.
B. Be patient.
C. Be amused.
5. Which of the following statements is true according to the passage？ {A、B、C}
A. When the customers complain, you needn’t listen carefully.
B. You needn’t say sorry to those angry customers.
C. You should relax yourself and try to understand the angry customers.

Many people, particularly recent college graduates, dreaming of owning their own businesses. Although such ventures are often exciting and profitable, the new entrepreneur should thoroughly investigate and plan the situation before plunging in. The first step should be to assemble a board of advisers, including a lawyer, an accountant, and an insurance representative. These individuals can provide valuable information and counsel. Securing the necessary licenses and permits is also a precondition and may require research to determine what is necessary.
Most successful small business owners have considerable knowledge in the area working for others be fore they become independent. They also begin with substantial financial backing and a good location. Renting space may be preferable or necessary at the start, but the lease on the building must be examined carefully before it is signed. The new owner should be thoroughly familiar with the market and the competition. A person who wants to buy an existing business can often learn the history of the company and its prospects from the owner's records. Once the business gets started, accurate and complete records should be kept to monitor the company's progress and profits.
Financing may be the most difficult step for small-business owners. They may rely on their own savings or borrow money from a bank or the Small Business Administration. Some suppliers will sell merchandise on credit, and manufacturers may be willing to finance the purchase of equipment. If the new business is a corporation, the owner may choose to sell stock.
Once the new business is started, the Small Business Administration is a good source of advice. Several of its programs are designed to help new owners with expertise of retired executives. A nearby university or trade association may also help owners locate local sources of help.
New business owners often report that they work long, hard hours but find the experience extremely satisfying. The realization that their efforts will produce actual results in the form. of profit, success, and pride can be quite motivating. Those who have worked for others enjoy the opportunity to make decisions and follow projects through to completion. Many report that hard work has never been so enjoyable before. Careful research, investigation, and planning at the outset do not guarantee success, but they provide a good foundation for the new small business and its owner.
Before you begin, the most necessary adviser for you is ______.
A．a retired executive
B．a bank officer
C．a lawyer
D．a professor of economics

There （1)_____ not one type of reading but several according to your reasons for reading.
There (1)_____ not one type of reading but several according to your reasons for reading. To read carefully, you have to (2)_____ your reading speed and technique (3)_____ your aim (4)_____ reading. Skimming is a technique necessary for quick and efficient reading.
When skimming, you (5)_____ the reading (6)_____ quickly in order to get the (7)_____ of it, to know how it is organized, (8)_____ an idea of the tone or the intention of the writer. Skimming is (9)_____ an activity which (10)_____ an overall view of the text and (11)_____ a definite reading competence.
Skimming doesn't need reading all the material, but it doesn't mean that it is an (12)_____ skill for the lazy, because it need a high degree of alertness and concentration.
When you read, you usually start with (13)_____ understanding and move towards detailed understanding rather than working the other way round. But (14)_____ is also used after you have already carefully studied and you need to (15)_____ the major ideas and concepts.
In order to be able to skim quickly and (16)_____ through a text, you should know where to look for what you want. In preview skimming you read the introductory information, the headings and subheadings, and the summary, if one is provided. (17)_____ this skimming, decide whether to read the material more thoroughly, and select the appropriate speed (18)_____ you read.
The same procedure (19)_____ for preview skimming could also be used to get an overview. Another method would be to read only key words. This is done by omitting the unnecessary words, phrases, and sentences.
In order to skim efficiently and fulfill your purpose, (20)_____ practice is necessary.
A．is
B．are
C．was
D．were

Much has been written about the potential for management to become isolated from customers and employees. This phenomenon often occurs not just within top management, but also within middle management.
I've seen this isolation phenomenon in many companies. The symptoms are quite apparent: Managers spend a great deal of time talking to themselves and studying operating numbers. They spend precious little time with customers or with employees, trying to understand the system of the business. And when they do spend time with them, they often do not probe deeply into needs, concerns, and opportunities. This phenomenon, often referred to as being" internally focused," can be tremendously insidious.
Although the need for understanding and spending time with customers has been well documented, I find few managers spending time in the field. The benefits of doing so are clear. A visit with your counterparts at customers' distribution centers, for example, not only builds relationships that can prove useful when problems arise, but also uncovers numerous opportunities to enhance your performance and deepen your company's linkage with those customers.
There are many ways to connect with and understand employee perspectives. Some companies have found formal sessions in which senior managers solicit ideas from employees to be very useful. These can be run either as focus groups or as structured discussions.
Managers also should exploit every opportunity to gather organizational knowledge from employees. Some successful managers collect employees' opinions by what often is referred to as" managing by walking around" or the" 10-minute cup of coffee. "They may, for example, go to employees' offices and solicit, their opinions. Or at lunch or when they take a cup of coffee, they" mix with the troops" and solicit their input.
Rather than talk about the latest game, you can solicit employees' ideas by asking questions like: What are you working on？ How's it going？ What's good about our organization？ What could be better？ How could we better serve our customers or improve our processes？ What do you think we Should be doing differently？
You'll be surprised at how valuable a" 10-minute cup of coffee" together with a brief conversation with an employee can be. It will make you a more effective manager.
What is the common problem in management？
A．Infrequent contact with customers and employees.
B．Managers spend little time on study.
C．Managers do not know their employees well.
D．Managers lack of experience.