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How to Handle a Bad Performance Review

  Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner.  Here are some suggestions: 

  Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review. 

  What to Do When Receiving a Bad Performance Review

  It's best to listen attentively. And make comments or remarks only when asked for them.  Besides, during the performance review, you will be given the chance to respond and may disagree.

  What to Do After Receiving a Bad Performance Review

  Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions. 

  Ways to Improve a Bad Performance Review

  A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time. 

操作提示:通过题目后的下拉选项框选择正确答案。

1.What should you do when you are given a bad performance review?

A. Argue with your boss.

B. Make immediate remarks.

C. Stay calm and listen carefully.

2. What should you do after you are given a bad performance review?

A. Quit your job immediately.

B. Insist on making comments.

C. Learn from the review.

3.What should you do if you do not agree with the bad performance review?

A. Tell the boss directly that you do not agree with the review.

B. Make a written statement on your own behalf if it is allowed.

C. Do not express your different understanding in a written statement.

4.How do you improve a bad performance review?

A. Understand the established performance standards.

B. Learn more about what the employee wants or expects.

C. Learn what the person who gives the review may think.

5.Why should we understand the cause of a bad performance review?

A. Because it helps the employee to get promoted immediately.

B. Because it encourages and motivates the worker to do better.

C. Because it prevents the employee from professional growth.

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第1题
Explain communication flow the three common communication networks, and how managers should handle the grapevine.

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第2题
Louise:How does the dress look on me?Debbie:Well,not bad,but it's a little too long.Why don't you()one in a smaller size?

A、build

B、see

C、use

D、try

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第3题
阅读理解:阅读下面的短文,根据文章内容从A.B.C三个选项中选出一个最佳选项。
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
(1)At whom do angry customers tend to aim their dissatisfaction and complaints?

A、staff members

B、company managers

C、those who accompany them

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第4题
B737机型的滑梯断开手柄,颜色和标识正确的是()

A、白色(HANDLE标识)

B、红色(PULL标识)

C、白色(PULL标识)

D、红色(HANDLE标识)

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第5题
通过Handler的()方法向主线程发送数据。

A、sendMessage

B、handleMessage

C、send

D、handle

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第6题
handle()

A、vt.&vi.控制;支配

B、n.柄;把手 vt.处理;操纵

C、n.观点;见解;景色

D、提出

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第7题
下列按钮或软键中,与按钮“SINGLEBLoCK”可进行复选后有效的开关或按钮是()。

A、AUTo

B、EDIT

C、HANDLE

D、JoG

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第8题
按钮EDIT表示程序的输入及编辑,HANDLE表示手摇进给操作,()表示在线加工。
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第9题
Wash your hands before you _______ my books.
A、operate
B、handle
C、employ
D、pour

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第10题

One day a bookseller(书商)let a big box of books fall on his foot. “Go to see the doctor,“ said his wife. “No, “he said. “I‘ll wait until the doctor comes into the shop next time. Then I‘ll ask him about my foot. If I go to see him, I‘ll have to pay him.“
On the next day the doctor came into the shop for some books. When the bookseller was getting them ready, he told the doctor about his bad foot. The doctor looked at it.“You must put that foot in hot water every night. Then you must put something on it,“ said the doctor.
He took out a piece of paper and wrote on it. “Buy this and put it on the foot before you go to bed every night,“ he said.“Thank you,“ said the bookseller. “And now, sir, here are your books.““How much?“ said the doctor.“Two pounds.““Good,“ said the doctor. “I shall not have to pay you anything.““Why?“ asked the bookseller.“I told you about your foot. I want two pounds for that. If people come to my house, I ask them to pay one pound for a small thing like that. But when I go to their houses, I want two pounds. And I came here, didn‘t I?“
1)、What happened to the bookseller one day?
A.He lost a box of books.
B.His foot was wounded by a box of books.
C.He lent the doctor a box of books.
D.He sold out all his books.
2)、The bookseller‘s wife asked him ______.
A.to go out for some medicine
B.to send somebody for a doctor
C.to go to see the doctor
D.to wait for the doctor to come
3)、The bookseller didn‘t take his wife‘s advice because ______.
A.he was afraid of the doctor
B.he didn‘t like to take medicine
C.he couldn‘t walk by himself
D.he didn‘t want to pay the doctor
4)、The doctor paid ______ for the books.
A.one pound
B.two pounds
C.nothing
D.something
5)、The bookseller paid ______ money for seeing the doctor in the end.
A.more
B.less
C.the same amount of
D.no

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