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When you speak on the telephone, you cannot use your facial (面部的) expression, eye contact and gestures to help communicate your message.Your voice must do the job.
A good voice is pleasant to listen to because it communicates a positive message.Keep in mind the following qualities of a good voice:
Speak in a voice neither too loud nor too soft.Speak louder when giving important information.
Speak slowly enough so that the listener has a chance to understand your message without your having to repeat it.Keep in mind that as you speak the other person may be taking notes.
Pronunciation is the correct way to say a word.To avoid mispronouncing (读错音) words, you may wish to check the pronunciation of unfamiliar words in the dictionary before you use them.
People with an accent unlike yours may not understand your pronunciation of some words.You also may not understand the pronunciation of some of their words.In these cases, careful pronunciation is very important for effective communication.You may need to repeat or spell words that are unusual or easy to be misunderstood.
1、When speaking on the phone, the essential factor for successful communication is your___.
A.voice
B.gesture
C.eye contact
D.facial expression
2、To give important information, a person speaking on the phone should _.
A.keep a pleasant manner
B.use familiar words
C.lower the voice
D.speak louder
3、The speaker is advised to speak slowly in order to help the listener to _.
A.remember some words
B.repeat the information
C.check the message
D.take some notes
4、To avoid mispronouncing unfamiliar words, you are advised to _.
A.check them in a dictionary
B.pronounce them loudly
C.use other words instead
D.ask others for help
5、Speakers sometimes need to spell some words to help listeners to understand ___.
A.long sentences
B.unusual words
C.difficult questions
D.important expressions

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更多“When you speak on the te…”相关的问题

第1题

－－Hello. May 1 speak to Jim, please？－－ _________.A.Who are youB.Who is heC.Who's th
--Hello. May 1 speak to Jim, please？
-- _________.
A.Who are you
B.Who is he
C.Who's that
D.Who is it

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第2题

What is the main consideration when deciding to invest in shares？A．How much you pay for th
What is the main consideration when deciding to invest in shares？
A．How much you pay for the shares.
B．How quickly you can make a profit.
C．How willing you are to take risks.
D．How financially secure you arc.

请帮忙给出正确答案和分析，谢谢！

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第3题

We say that a person has good manners if he or she behaves politely and is kind and helpful to others.Everyone likes a person with good manners but no one likes a person with bad manners. "Y es", you may say , " but what are good manners？ How do I know what to do and what not to do？"
People all over the world agree that being well-mannered really means being kind and helping others, especially to those older or weaker than ourselves. If you remember this, you will not go very far wrong.
Here are some examples of the things that a well-mannered person does or does not do.
He never laughs at people when they are in trouble.Instead, he tries to help them. He is always kind, never cruel,either to people or to animals. When people are waiting for a bus, or in a post office, he takes his turn.He does not push to the front of the queue. In the bus, he gives his seat to an old person or a lady who is standing.If he accidentally bumps into someone, or gets in their way, he says, "excuse me" or "I'm sorry".
He says "please" when making a request, and "thank you" when he receives something. He stands up when speaking to a lady or an older person, and he does not sit down until the other person is seated. He does not interrupt other people when they are talking. He does not talk too much himself. He does not talk loudly or laugh loudly in public. When eating, he does not speak with his mouth full of food. He uses a handkerchief when he sneezes or coughs.
(1)、Which of the following is considered as being well-mannered？
A：Laughing at the weaker
B：Behaving impolitely
C：Helping older people
D：Being kind to ourselves
(2)、If you try to be kind and helpful to others, you ______.
A：will make a mistake
B：will be completely wrong
C：will be considered very polite
D：will not be regarded as being well-mannered
(3)、When waiting for a bus, a well-mannered person should ______.
A：try to stand in the front of the line
B：line up in a queue
C：give his seat to a lady
D：stand where he is and wait for his turn
(4)、According to this passage, a polite person ______.
A：will not break into other's conversation
B：will do most of the talking when speaking with others
C：will sit down before an older person does
D：will not speak without his mouth full of food when eating
(5)、The word "accidentally" (Line 5, Para. 4) means ______.
A：on purpose
B：by accident
C：in an accident
D：willingly

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第4题

An old lady can speak two foreign languages,（) surprises all the people.A. whichB. th
An old lady can speak two foreign languages,() surprises all the people.
A. which
B. that
C. who

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第5题

听力原文：W: Alexander, you speak quite good English. How did you learn a foreign language so well？ You know English is really a headache for me. I just don't know how to learn it well.
M: Well, when learning a foreign language, I would surround myself in the language, the target language, that I wanted to learn.
W: Surround oneself in the language？ I think it is difficult to do that. Can you explain how you do it？
M: Uh, for example, I would watch a movie in that language, uh, which would help me keep motivated to learn vocabulary and phrases.
W: That sounds interesting.
M: Yeah, you'll have a lot of fun by doing so.
W: I see. A little hit of practice every day is very important to language learning.
M: Yes. Regular practice is also better than practicing a lot in one day. Learning a language well needs patience and perseverance.
W: Then what else did you do to learn a foreign language？
M: Well, I would keep a situational notebook.
W: What is that used for？
M: Ur, for example, in a restaurant, you use a certain phrase over and over again, and so if you can remember just one particular phrase in each setting, then you can immediately speak that language and have more confidence and you get more out of learning the language, I think.
W: Really？ I'll try that. Thank you for your advice.
M: You're welcome.
(23)
A．He's offering some suggestions about learning foreign languages.
B．He's asking the woman for help to improve his English.
C．He's discussing with the woman how to listen to a language regularly.
D．He's talking about the importance of taking notes in foreign languages learning.

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第6题

When you go to university to study for a degree, you have decided to study professionally, rather than as an amateur; so being a student is now your profession for at least the next four years.

This involves a change of attitude in many ways. Although the process has been going on since you went to middle school, the biggest change is going to take place. Now, instead of taking several subjects, you have chosen one major subject because you find it interesting and worth exploring further. The choice was yours. You also have the goal of getting a degree . The degree and the stages you have to pass through to achieve it give you motivation, even though it may become weak from time to time, and not all parts of the course will be exciting; a sure way to lose interest is to do too little work. It is a law of diminishing returns - the less work you do, the less interest you will have and the more bored you will become. So, regular work is needed to keep up your interest as well as to keep pace with new work.

Another change is in the relationship with teachers. This may well have changed during middle school and high school, but now the whole context is different. You are no longer forced to slay in school all day, and apart from your class time, you organize your own time and place for studying. You are there to study (an active process) rather than to be taught (passive). Your teachers may or may not urge you, but they do want you to share their interest in the subject and they want you to succeed.

Some activities, like discussing and reading, are basic to studying. Make sure that you are doing these efficiently.

Group discussions give you a chance to train yourself to speak and discuss more effectively.

They will fail in their purpose if you keep silent —and if you start off this way, the harder it will become to get out of the situation of being the non-speaking member of the group. In the future you are almost certainly going to have to be good at speaking, so get into the way of talking about your subject now. This is actually more fun than sitting being silently miserable because you are not saving anything. Nobody will think what you say is foolish. Everyone will be thankful not to face awkward silence.

55. When does a person start to study professionally？

A）The time when he starts a profession.

B）The time when he goes to university.

C）The time when he knows how to study.

D）The time when he goes to high school.

56. Which of the following is not unique to university？

A）Students have to choose one major subject.

B）The goal of study is to get a degree.

C）Students need to work hard.

D）Students organize their own time for studying.

57. University teachers（）.

A）don’t care about students’ performance

B）hope students can share their interest in

C）force students to stay in school all day

D）know nothing about their students

58.Who does the underlined word ”they” refer to？

A）University teachers.

B）Group discussions.

C）University students.

D）The topics of discussions.

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第7题

Some psychologists maintain that mental acts such as thinking are not performed in the brain alone, but that one's muscles also participate. It may be said that we think with our muscles in somewhat the same way that we listen to music with our bodies.
You surely are not surprised to be told that you usually listen to music not only with your ears but with your whole body. Few people can listen to music that is more or less familiar without moving their body or more specifically, some part of their body. Often when one listens to a symphonic concert on the radio, he is tempted to direct the orchestra even though he knows them is a competent conductor on the job.
Strange as this behavior. may be, there is a very good mason for it. One cannot derive all possible enjoyment from music unless he participates, so to speak, in its performance. The listener "feels" himself into the music with more or less noticeable motions of his body.
The muscles of the body actually participate in the mental process of thinking in the same way, but this participation is less obvious because it is less noticeable.
Some psychologists maintain that thinking is ______.
A．not a mental process
B．more of a physical process than a mental action
C．a process that involves our entire bodies
D．a process that involves the muscles as well as the brain

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第8题

To learn a foreign language well, the most important thing is how much time you are involved in language earning

To learn a foreign language well, the most important thing is how much time you are involved in language earning. The more time you spend on the language, the faster you will learn. This means spending time enjoyably on at ever relates to the language you are learning. O Wherever you are, listen to the language and read what you are is tening to. Listen to and read materials that you like, materials that you can mostly understand, or even only artly understand. If you keep listening and reading, you will get used to the language. One hour of listening and reading each day is more effective than many hours of class time.~ Build up your vocabulary. You'll need lots. tart to otice words and how they come together as phrases. Learn these words and phrases through listening and reading. Soon you will run into your new words and phrases elsewhere. Gradually you will be able to use them.O If you do not want to learn the language, you won't. If you do want to learn the language, take control. Choose content that interests you that you want to listen to and read. Discover the language by yourself, like a child growing up.Talk when you feel like it. Write when you feel like it. You can learn to become fluent if you want to. Do not worry about what you cannot remember, or cannot yet understand, or cannot yet say. It does not matter. You are learning and improving. The language will gradually become clearer, but this will happen at a pace that you cannot control. So sit back and enjoy.

Task 1：概括段落大意

A. Learn from teachers

B. Control your learning

C. Relax and enjoy language learning

D. Listen and read every day

E. Acquire more words and phrases

F. Spend time on the language

16. Paragraph 1:_____

17. Paragraph 2:_____

18. Paragraph 3:_____

19. Paragraph 4:_____

20. Paragraph 5:_____

Task 2：补全句子

A. they speak fluently

B. what they are listening to

C. what they don't like

D. they are learning

E. expand their vocabulary

F. have problems with their study

21. People need to spend time on the language_____

22. Learners should listen to the language and read_____

23. Through listening and reading learners may_____

24. People should avoid learning_____

25. It does not matter if learners_____

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第9题

阅读下面的文章，根据文章内容，完成相应的选择题。（每题 10 分）
Door-Knocking
Door-knocking is the most effective way of making face-to-face community contact, but it has become a lost art. With the recent focus on customer privacy, door-knocking seems like an intrusion into other people' s lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-toface.
BEFORE YOU GO OUT
◆ Begin with a door hanger
Try leaving a door hanger two days before you go door-knocking. It should briefly describe the project and say that someone will be around in person.
◆ Wear an official name tag
Door-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller.
◆ Have people knock their own blocks
The easiest way to do door-knocking is to try your local area first. Being a neighbor creates an immediate connection with the person answering the door; after that, everything else is easy.
◆ Find a good excuse to door-knock
A short survey about local concerns or a current project is a good excuse. Figure out responses for various situations. What if the person who answers the door cannot speak English? What if a child answers the door?
WHEN YOU GO OUT
◆ When to go and what to do first
The best times to knock are usually Saturdays. On other days, after dinner is ideal. When someone answers the door, smile and introduce yourself; say you are a volunteer and, if it helps, state where you live. Give the name of your organization and, briefly, the reason for the visit.
◆ State what action the other person should take and the benefits
Tell the person what they need to do and how their actions will benefit themselves and others. If a person hesitates, emphasize benefits you' ve already mentioned and then, if necessary, add further benefits. If a person agrees, follow up immediately. If possible, get a donation,a signature, or a promise.
◆ Record contact information on the spot
Record names, addresses, e-mail addresses, phone numbers, and responses to questions on the spot. You won' t remember them later!
（1）Why does the author say that door-knocking has become a lost art?
A. It is not effective, no one will take this method any more.
B. People focus on privacy increasingly, so door-knocking seems like an intrusion into other people' s lives
C. It is very difficult to do door-knocking， no one knows how to do it now.
（2） Which step should be firstly taken when you try door-knocking?
A. Find a good excuse to door-knock
B. Wear an official name tag
C. Leave a door hanger
（3） What does the underlined phrase “on the spot” mean?
A. without delay
B. at some place
C. in a difficult situation
（4） Which time is not appropriate for door knocking?
A. Saturday afternoon
B. Monday morning.
C. Thursday evening.
（5） Who will receive pleasant reception when they try door-knocking?
A. A stranger who is not living in this community and gives no notice for his/her visit.
B. An offensive acquaintance who comes at any time.
C. A neighbor who does good preparation and has significant project to introduce.

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第10题

I have the ability to teach her to speak intelligently （) when she speaks she would sound very smart.

A、so that

B、so as to

C、such that

D、that

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第11题

Why We Need Vacations There's more to a vacation than can be described in travel books. We certainly need breaks from work. But there is even more to be said for a get-away break, leaving all daily work behind and living a different life for a short time. The benefits of taking a vacation start long before the suitcases are packed. A vacation is something to look forward to. It gives us the sense that whatever is happening at the moment will end soon. Companies sometimes use away-breaks to restore（恢复）motivation and team relationships. If you're able to switch off and leave your daily work behind, when you come back, you often view old situations with fresh eyes and see them in a new way. People don't disappear while no vacation. We're still thinking and feeling the whole time we're away. What really makes the difference is not simply getting away from the daily work; it's being able to do something else instead. We might speak to people we wouldn't normally meet, try sports we'd not do otherwise, and discover interests we never knew we had. Vacations also allow us to focus on the present in a way that's hard to do at home. When you're in a new environment for a short time, your attention tends to be on what's happening right now and in the next few days. Being "in the moment" is in itself one of the keys to getting relaxed, and this happens more naturally on vacation. Every vacation is an adventure full of potential discoveries. Perhaps more than anything else, vacations enable us to raise our eyes from familiar paths so that we can look around and see that there's a world out there. People need to explore more about the meaning of a vacation.A.True
B.False
C.Not Given
We begin to feel the benefits of a vacation after we start to pack our suitcases.A.True
B.False
C.Not Given
People expect that a vacation ahead will put an end to what is happening now.A.True
B.False
C.Not Given
On vacation, we don't try new sports.A.True
B.False
C.Not Given
People on vacation often buy gifts for each other.A.True
B.False
C.Not Given
Adventures are more important than discoveries for a vacation.A.True
B.False
C.Not Given
A vacation may enable us to look at old things in a new way.A.True
B.False
C.Not Given
One of the keys to getting relaxed is to focus on the present.A.True
B.False
C.Not Given
Companies do not pay their employees when they are on vacation.A.True
B.False
C.Not Given
We may find out our hidden interests during vacations.A.True
B.False
C.Not Given

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